Our Tech Hub Enables You and Your Team to Move Quickly
- Direct Booking & Billing
- 24/7 Domestic and International Teams
- Self-booking Option for Policyholder Convenience
- Single Sign-On Functionality
- Performance and Time Tracking
- Rapid Delivery for Housing Options Within 24 Hours
- Send & Receive Photos and Videos Virtually
Highly Customizable, Highly Secure
API Integrations
Being flexible and adapting to your process is the key to our high-touch service at Alacrity Solutions. That’s where our customized API capabilities come in.
SOC 2 Compliance Certification
We maintain our digital systems and processes to be in alignment with the certification standards, which are verified by third-party audits.
Strict Data Security Protocols
Our data is protected by front-line and internal security measures to ensure all common attack pillars are guarded.
Our Temporary Housing Tech Hub™ Solutions
HOMETRAK™
HOMETRAK™ is your 24/7 tool to track all aspects of temporary housing and ALE receipt management in one simple location.
Instantly find a snapshot of your claims on your Dashboard via credential login or single sign on.
HOTEL ACCESS™
Our hotel reservation tool provides quick access to our vast network of hotel partners. Within 1 hour, our temporary housing team provides guests with hotel options to suit their unique needs.
If self-booking and direct billing is preferred, we can enable that feature for your policyholder to use. And thanks to our high-volume buying power, you always get access to better rates, terms and cancellation policies.
JOURNEY TOOL™
Our JOURNEY TOOL™ is a way to communicate with guests and adjusters 24/7 via text and email. The temporary housing team monitors the dashboard for communication and responds quickly and clearly in real time.
SLA DASHBOARD™
Delivering on our service level guarantees is a top priority for every person at Alacrity Solutions. We time and measure our performance in the SLA Dashboard from the moment a claim is entered. This tool helps us ensure we deliver housing options within the same day, and never beyond 24 hours.
GUEST PORTAL™
Our Guest Portal is an opt-in tool available for guests to share important claim-related receipts and photos with their adjuster and streamline the workflow. Through a secure login, they are able to upload and categorize files in real time.
INDUSTRY LEADING TECHNOLOGY
Our proprietary TECH HUB tools streamline and simplify the entire process for adjusters and policyholders. With easy API integrations, SOC2 compliance certification, and strict security protocols, you can be assured that our digital tools are verified by third-party audits and protected from attack.
